Account Manager, Digital Architectural & Real Estate Agency

  • Location:

    London

  • Sector:

    Business Support

  • Salary:

    £50,000 - £70,000 plus bespoke comms package

  • Contact:

    Carly Thomas

​An innovative, forward thinking digital & creative agency that works closely with architects and real estate developers are looking for an Account Manager to join their well established and successful team.

Roles and Responsibilities:

New Business + Account Management:

  • Manage the day-to-day relationship with allocated clients in relation to client satisfaction, revenue, and growth.

  • Identifying and managing new and exciting opportunities when they arise

  • Show initiative in cultivating relationships with clients and consultants to expand new business enquiries

  • Establishing account management best practices within the team and by working with peers

  • Maximise, cross and upsell opportunities on existing accounts

  • Responding effectively and efficiently to new business opportunities - including preparing quotes and proposals, as well as follow-up negotiation and landing of opportunities

  • Attend demos + pitches for new and existing clients

  • Attend networking functions and client social events, with a view of developing contacts in line with company sales and marketing strategies

Project Management + Administration:

  • Successfully manage circa £150k worth of project work per month, taking overall ownership for the end-to-end project life cycle and strategy, from landing new business to managing the project programme and budget through to delivery

  • Manage scheduling and resourcing for all your projects alongside the Resource Manager - working across a number at the same time

  • Negotiating scope, budget and deadlines with client and consultant teams

  • Ensure all projects are set up correctly following the company processes

  • Organise and lead in regular client and team meetings, ensuring client needs are met and tasks delegated correctly

  • Prepare detailed project briefs for the production staff working on your projects - including photography, planning + feasibility testing, visualisation, realtime/VR

  • Work closely with Art Directors and project leads to facilitate creative process and output

  • Mentoring junior Project Manager colleagues

  • Covering for team members during annual leave and busy periods

Financial Management:

  • Track project financial performance and budgets throughout life span

  • Prepare project figures monthly for accounts team to invoice clients

  • Meet monthly targets for delivery of project figures and invoicing

Required Experience:

  • 5+ Years of Account/Project Manager Experience

  • Significant and successful client engagement experience.

  • A strong Project Management background

  • Proven experience managing project budgets up to £300k

  • Historic experience of complex account development and new business opportunities in a consultative manner

  • Knowledge of property development or planning applications would be highly desirable but not essential

Essential Skills:

  • Development (RIBA) & Commercial understanding, enthusiasm and ambition is essential.

  • Stress-tested and enjoys a challenging, rewarding environment.

  • Huge self-drive.

  • Needs to be adaptable and dynamic with fantastic communication abilities.

  • Desire to produce work and manage deliverables, not review and sign-off mentality.

  • Interested and passionate about Technology and pushing Innovation.

  • Ambition to curate and develop own team and micro-industry.

  • Excellent organisational skills

  • Good knowledge of Microsoft Office and Google suites

If you have the above skillset and experience, please submit your CV