An innovative, forward thinking digital & creative agency that works closely with architects and real estate developers are looking for an Account Manager to join their well established and successful team.
Roles and Responsibilities:
New Business + Account Management:
Manage the day-to-day relationship with allocated clients in relation to client satisfaction, revenue, and growth.
Identifying and managing new and exciting opportunities when they arise
Show initiative in cultivating relationships with clients and consultants to expand new business enquiries
Establishing account management best practices within the team and by working with peers
Maximise, cross and upsell opportunities on existing accounts
Responding effectively and efficiently to new business opportunities - including preparing quotes and proposals, as well as follow-up negotiation and landing of opportunities
Attend demos + pitches for new and existing clients
Attend networking functions and client social events, with a view of developing contacts in line with company sales and marketing strategies
Project Management + Administration:
Successfully manage circa £150k worth of project work per month, taking overall ownership for the end-to-end project life cycle and strategy, from landing new business to managing the project programme and budget through to delivery
Manage scheduling and resourcing for all your projects alongside the Resource Manager - working across a number at the same time
Negotiating scope, budget and deadlines with client and consultant teams
Ensure all projects are set up correctly following the company processes
Organise and lead in regular client and team meetings, ensuring client needs are met and tasks delegated correctly
Prepare detailed project briefs for the production staff working on your projects - including photography, planning + feasibility testing, visualisation, realtime/VR
Work closely with Art Directors and project leads to facilitate creative process and output
Mentoring junior Project Manager colleagues
Covering for team members during annual leave and busy periods
Track project financial performance and budgets throughout life span
Prepare project figures monthly for accounts team to invoice clients
Meet monthly targets for delivery of project figures and invoicing
5+ Years of Account/Project Manager Experience
Significant and successful client engagement experience.
A strong Project Management background
Proven experience managing project budgets up to £300k
Historic experience of complex account development and new business opportunities in a consultative manner
Knowledge of property development or planning applications would be highly desirable but not essential
Development (RIBA) & Commercial understanding, enthusiasm and ambition is essential.
Stress-tested and enjoys a challenging, rewarding environment.
Needs to be adaptable and dynamic with fantastic communication abilities.
Desire to produce work and manage deliverables, not review and sign-off mentality.
Interested and passionate about Technology and pushing Innovation.
Ambition to curate and develop own team and micro-industry.
Excellent organisational skills
Good knowledge of Microsoft Office and Google suites
If you have the above skillset and experience, please submit your CV